This site uses cookies to store information on your computer. I'm fine with this Cookie information

Using this website

These pages provide you with all the help and information you need to use our website.  We have provided below some FAQs, but please also refer to the links on the left if you would like to find out more about how our website conforms to the current accessibility guidelines, privacy concerns you may have, conditions on using our website and other issues.

I'm having difficulty reading the text on this site.  How can I improve this?

If you look at the horizontal bar across the top of each page on our site you should see a link that says 'AAA'. Click here to enlarge the text displayed on your screen.

Help on getting your computer to work for you is available from the website of AbilityNet

I'm having trouble opening a document or file I downloaded from the NHS Greater Glasgow and Clyde Website.  What's wrong?

In most cases, you will need the latest version of the software required to view the document.  The most common type of document you'll find on our site are PDFs, however there are some Microsoft DOC and XLS files too.  There are numerous applications you can download, usually free, that will open all of our files, but we recommend the following standard applications below:


Microsoft Office documents (DOC (Word), PPT (PowerPoint), XLS (Excel) - for more info on these file tpes visit Wikipedia)

PDFs (Portable Document File - for more info on this file type visit Wikipedia)

Audio & Video

WMV (Windows Media Video - for more info on this file type visit Wikipedia)



MP3 (MPEG-2 Audio Layer III - for more info on this file type visit Wikipedia)

Photos, charts, graphics.

  • All modern operating systems (OS) have built-in image viewers, please refer to your computer's Help section for further information.
  • Various image viewing or editing applications can be sourced from the Internet, there are too many for us to recommend.

JPG (Joint Photographic Experts Group - for more info on this file type visit Wikipedia)


Suggest a question for this page through our feedback form.