The Freedom of Information (Scotland) Act 2002 (FOISA or FOI) aims to increase openness and accountability in government and across the public sector. The Act is to make sure that people have the right to access information held by Scottish public authorities. This includes environmental information. This is covered by the Environmental Information (Scotland) Regulations 2004 (known as the EIRs). FOI and the EIRs apply to all recorded information held by us (except for personal information).
NHS Greater Glasgow and Clyde is a Scottish public authority for the purposes of FOI legislation.
Anyone can make a request for information held by a Scottish public authority. Information should normally be provided within 20 working days. There may be exceptions if there are specific exemptions defined by the Act which apply.
If you are not satisfied with the response you receive from us, or with the way that we have dealt with your request, then you have a right to ask us to review this. We have a formal procedure that we will follow in such cases, after which we will write to you to let you know the outcome.
If you are still dissatisfied with the outcome of the review, you then have the right to appeal to the Scottish Information Commissioner. The Commissioner will decide if further investigation is necessary.