The Freedom of Information (Scotland) Act 2002 (usually known as FOISA or FOI) aims to increase openness and accountability in government and across the public sector by making sure that people have the right to access information held by Scottish public authorities. This includes environmental information which is covered by the Environmental Information (Scotland) Regulations 2004 (known as the EIRs). FOI and the EIRs therefore apply to all recorded information held by NHS Greater Glasgow and Clyde (with the exception of personal information).
NHS Greater Glasgow and Clyde is a Scottish public authority for the purposes of FOI legislation.
Anyone can make a request for information held by a Scottish public authority and, unless there are specific exemptions which apply to the information, this information should normally be provided to you within 20 working days.
If you are dissatisfied with the response you have received from NHSGGC, or with the way that we have dealt with your request, then you have a right to ask us to review this. We have a formal procedure that we will follow in such cases, after which we will write to you to let you know the outcome.
Once you have received the outcome of the review, if you are still dissatisfied you then have the right to appeal to the Scottish Information Commissioner who will decide if further investigation is necessary.