Team Brief is the monthly communication to all staff from the Chief Executive which is cascaded throughout the organisation to give local managers the opportunity to add to the core corporate messages and localise them. A feedback facility ensures that Team Brief addresses the issues raised by staff.
A full archive of Team Brief is available on StaffNet (you must be on the NHS network to access).
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Team Brief - February 2020
Level 4 escalation
Colleagues will be aware that, since my last Team Brief, the Cabinet Secretary for Health and Sport has announced the Scottish Government’s decision to escalate NHSGGC as a whole to Stage 4 of the Escalation Framework.
This means that the Government have introduced additional external support and scrutiny of our performance to help move the Board to an improved position on a number of areas, including unscheduled care, scheduled care and GP Out of Hours. This follows the earlier decision to escalate NHSGGC for infection control and related issues of communication and engagement.
Calum Campbell, NHS Lanarkshire Chief Executive, has been appointed as Turnaround Director to work with me and our team during this time and he joined us on 27 January.
Whilst it is obviously disappointing that our current performance has resulted in escalation, this process does provide a real opportunity for close collaboration and learning to deliver improvements for our patients. I welcome the opportunity to work with Calum to deliver our recovery plan and to improve the services we provide to our patients.
Once for Scotland Policies
New ‘Once for Scotland’ workforce policies are being developed in partnership to create consistent employment policies and practice amongst the 22 NHS employers in Scotland.
The first phase of the Once for Scotland policies, being implemented from 1 March, covers six core workforce policies: attendance; bullying & harassment; capability; conduct; grievance, and a workforce policies investigation process.
In preparation for the go-live date of 1 March, our Human Resources and Organisational Development Directorate and Staff side representatives are jointly delivering training and awareness raising sessions. Online Learnpro modules are also being developed.
It is important for us all to be aware of the new policies and how they affect staff. I would urge managers to attend the awareness raising sessions being organised this month and for all staff to familiarise themselves with the new policies when they come into effect in March.
New Whistleblowing champion appointed
If any member of staff has concerns about their workplace, it is important that these are reported so that they can be properly investigated and acted on. Our whistleblowing policy sets out the mechanisms and support available for staff to raise concerns either locally or at a more senior level.
This year, the way that the NHS in Scotland handles whistleblowing concerns will change. New legislation has created the role of an Independent National Whistleblowing Officer, a role which will be taken by the Scottish Public Services Ombudsman. A new ‘Once for Scotland’ whistleblowing policy is expected later this year.
Dedicated non-Executive Whistleblowing Champions are also being appointed to all Boards. The role of the Whistleblowing Champion is to seek and provide assurance that Health Boards are complying with the whistleblowing policy and to promote a culture of openness where staff feel confident to raise concerns they have.
The Non-Executive Whistleblowing Champion appointed for NHSGGC is Charles Vincent, a highly experienced corporate board member, who has worked in a number of highly regulated industries. A robust whistleblowing process is an absolutely essential mechanism within our organisation and I look forward to working with Charles in this important role.
Jane Grant, Chief Executive